Privacy Policy
rajasthanhometuition.com website is owned by Rajasthan Home Tuition, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by rajasthanhometuition.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using rajasthanhometuition.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the rajasthanhometuition.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@rajasthanhometuition.com.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@rajasthanhometuition.com.
Refunds policy
Thank you for choosing Rajasthan Home Tuition for your educational needs. We are committed to providing top notch-quality tutoring services. If, for any reason, you are not satisfied with our services, please review our refund policy below:
Note - Parents or guardians are requested to provide a detailed explanation of dissatisfaction with the tutoring service in order to be eligible for a refund.
Refunds:
Refund Policy for Parents or guardians -
In case, if you cancelled your tuition after it has been confirmed, if you
(i) Demand for Tutor/Teacher Replacement - The company is eligible to deduct the payment with respect to the number of days you have taken the tuition classes from the Tutor/Teacher. Once the payment is settled, we will help you find the right replacement for the same (if available).
(ii) Demand for Complete Refund - In any case, where there is no replacement for the Tutor/Teacher, in that case, the company is entitled to refund you complete payment after deducting the Tutor/Teacher fee with respect to the number of days classes are taken.
(iii) Requirement Cancel - In any circumstances if a parent/ student cancels the complete requirement after tuition is confirmed, The Company holds the right to refund the payment after deducting the registration charges/service charges, GST amount, and amount for the number of classes taken.
Refund Policy for Tutors/Teachers -
(i) In any circumstances, if a Tutor/Teacher cancels or denies the tuition after being done, without the completion of the term of 1 month, then the company is not liable to pay any amount to the Tutor/Teacher.
(ii) In no case, the tutor/Teacher is liable to get any amount from the company's 50% fees and holds no rights in demanding any share or percentage in any given circumstances.
Non-Refundable Situations:
(i) If in case, after a successful demo and consent of both parties, the teacher misbehaves or absents himself/herself from the tuition without any valid reason or has done something wrong with the student, which cannot be tolerated, the student has the right to cease tuition under the teacher and after such cessation, the teacher will not get any amount or fee.
(ii) A Tutor/Teacher and a tutorial center hereby acknowledge that Rajasthan Home Tuition is not liable to the Tutor/Teacher for reimbursement of any fees decided upon as a result of these Terms in the event of any cancellation of any Contract or Tuition for any reason.
(iii) Under any circumstances, no advance payment is to be made to the tutor by a parent. In any situation, if a parent provides any advance amount to the Tutor/Teacher, the company is not liable for any case, fraud, or any situation that arises.
Refund Process:
To initiate a refund and any questions about our refund policy, please contact our customer support team at contact@rajasthanhometuition.com
Our team will review your request and may require additional information.
If the request is approved, the refund will be processed to the original or provided method of payment within 7-10 working days.
Note: This refund policy is subject to change without notice. Please check our website regularly for updates.
Thank you for choosing Rajasthan Home Tuition.